Case Studies

Our partners work with individuals to help them to address any barriers which might be impacting on their ability to get on in their employment or self-employment journey. Since launching in Newcastle’s City Library in 2016, the Skills Hub partners have supported hundreds of people move into education, work or training. Take a look below for some of their stories on how the Skills Hub helped them and it could help you too. Register at Jobs@SkillsHub or contact us here.

Take a minute to look through some of the customer stories below and find out how our partners have supported people to make positive steps in their work or career journey.

Featured Case Study

The Jobcentre told me about the Skills Hub. I was feeling pretty down at the time and had a few things going on. The adviser who I worked with was really friendly. We talked through some of the things that were bothering me, and he told me how he could help me. He arranged to meet me once a week to help me with my job search and with my CV.

As I wanted to work in construction, he arranged for me to do my CSCS test, and organised some work experience on a site, which then meant I was able to get an apprenticeship earlier this year. Things have fallen into place and I’m so pleased to have walked into the Skills Hub… I very nearly didn’t….

“The adviser who I worked with was really friendly.”

I got an interview in late March and was offered the job in April. I’m over the moon!”

I was made redundant earlier this year and was worried I wouldn’t be able to get another job because of my age. I heard from a friend that there’s a weekly CV workshop here in the City Library through the Skills Hub, so I booked on. The adviser who ran the session was really helpful, and she helped me to understand how my skills could be transferable for other jobs. After the workshop, she gave me advice about my CV and application forms. I got an interview in late March and was offered the job in April. I’m over the moon!

The adviser who I worked with told me about my options, and we came up with a plan of action”

I had my own business in my home country but when I moved here I didn’t know what my options were. I noticed the Skills Hub when I was in the library once and went to find out more about it – they told me they have different organisations who help people with careers advice and guidance and help them to get a job. The adviser who I worked with told me about my options, and we came up with a plan of action. Thanks to her advice, I’m now doing a course at college and have a part-time job. In the future I want to go to university.

“I’m really grateful for the help I got!”

I noticed the Skills Hub when I was in the library once and went to find out more about it – they told me they have different organisations who help people with careers advice and guidance and help them to get a job.] They made me an appointment. The adviser who supported me talked to me about what I wanted to do, and what type of things I enjoyed and was good at. She told me about a placement she knew that had come up near where I live… I applied, and did that for a few weeks, and then my adviser helped me to apply for the paid position. When the organisation was going to close, I took it over and now work running my own business. Running my own business has changed my life – I’m really grateful for the help I got.